Delivery

UK Orders:

UK mainland orders over £10 can be shipped free using First Class Delivery. The option is given during the checkout process. If you wish to have your order sent Recorded Delivery (recommended) you must select this option from the drop down menu at the checkout. There will be a small charge of £1.50 for this option.

First Class Delivery on all orders under £10 will be £1.00 to anywhere in the UK. If you choose to have your order delivered Recorded and signed for (recommended) then you must click on this option from the drop down menu at the checkout and the cost of this service is £1.50 per order.
Please note that Recorded Delivery (recommended for orders under £34) only insures to the value of £34, and the post office will only reimburse for losses up to this amount. We recommend that the chosen shipping method for orders over £34 is Special Delivery which covers up to £500. You can click on this option from the drop down menu at the checkout and the cost of this service is £4.50 per order.

We will not be held responsible for any items once they have been dispatched if the recommended method of shipping was not selected at the time the order was placed so please make your choice at the checkout carefully.

If there is no one at home to sign for your order the postman will post a card stating that the parcel has been taken back to your local sorting office. The card will explain what your options are for redelivery or collection. The sorting office usually hold items for 7 days and then they will return them to us, if this happens we will get in touch with you either by e mail or phone to discuss arranging redelivery costs.

Worldwide Orders:

Orders outside of the UK are sent by Airmail.

The charge for this service is £1.70 per order to anywhere in Europe and £2.50 per order to anywhere else in the world. You can select these options from the drop down menu at the checkout. We do obtain a certificate of posting for all orders sent by airmail and we will not be held responsible if they get lost in the post.

Orders usually arrive within 5 working days of being posted but may take longer depending on the postal service and delays in Customs. This often depends on what country the order is being sent to.

Please note that items sent by this method do not have to be signed for, so we recommend that higher value orders are sent by Insured Airmail which will need to be signed for, the cost of this service is £6.00 per order. You can select this option from the drop down menu at the checkout.

In the unlikely event of parcels not being delivered please note that we will only hold proof of posting receipts for 3 months. Non delivery of orders must be reported to us within this timescale.